Residential lettings across the South East
Brockhurst Property finds quality tenants, collects your rent and manages your property day to day — so you don't have to. Straightforward service, transparent fees, and a dedicated contact who knows your property.
Service tiers
Our full fee schedule is displayed below in line with the Consumer Rights Act and the Tenant Fees Act 2019.
Tier 1 — Tenant find only
For landlords who want to manage day to day themselves
- Professional photography and floor plan
- Listing on property portals
- Accompanied viewings
- Full tenant referencing and right to rent checks
- Tenancy agreement preparation
- Deposit registration with government-approved scheme
- Inventory and check-in report
Tier 2 — Full management
Complete hands-off management from marketing to check-out
- Everything in Tenant find, plus:
- Monthly rent collection and statements
- Arrears management and chasing
- Maintenance coordination and contractor management
- Regular property inspections with written reports
- Tenancy renewals and rent reviews
- Legal compliance — gas, electrical, EPC, smoke and CO alarms
- Check-out and deposit negotiation
- Dedicated property manager as your single point of contact
Tier 3 — Rent collection
For landlords who manage maintenance but want rent handled professionally
- Everything in Tenant find, plus:
- Monthly rent collection and landlord statements
- Arrears management and chasing
- Tenancy renewals and rent reviews
Lettings compliance is complicated. We keep you covered.
UK lettings legislation has changed significantly in recent years. Brockhurst Property monitors regulatory changes and ensures your tenancy remains fully compliant — protecting you from fines, disputes and void periods.
Right to rent checks
Mandatory identity and immigration status checks on all adult occupants before tenancy start.
Deposit protection
All deposits registered with a government-approved scheme within 30 days, with prescribed information served to tenants.
Gas and electrical safety
Annual gas safety certificates and five-yearly EICR reports arranged and tracked. We chase renewals before they expire.
EPC compliance
Properties must meet minimum EPC rating E to be legally let. We advise on your current rating and any improvements required.
How to Rent guide
The current version served to tenants at the start of every tenancy — a legal requirement that's easy to miss.
Section 21 and Section 8
If possession proceedings become necessary, we advise on the correct notice procedure and ensure paperwork is watertight.
Landlord FAQs
How long will it take to find a tenant?
In the South East, well-presented properties at the right price typically let within two to four weeks. We'll give you an honest assessment at valuation — not an inflated number to win your instruction.
Can I switch to Brockhurst if I already have a tenant?
Yes. Switching managing agents mid-tenancy is straightforward. We handle the transfer from your current agent and write to your tenant to introduce ourselves — no void period, no disruption.
What happens if my tenant stops paying rent?
We contact the tenant immediately and follow a structured arrears process. We can also advise on rent guarantee insurance before the tenancy begins, which covers you if a tenant defaults.
Do I need to be a hands-off landlord to use full management?
Not at all. Many of our landlords prefer to stay informed — we send inspection reports, maintenance updates and monthly statements as standard, so you're always in the picture.
Ready to let your property with confidence?
Book a free, no-obligation valuation and we'll visit your property, advise on achievable market rent and explain exactly how we work — with no pressure and no jargon.
Use our contact form and select "I'm a landlord looking for a letting agent" — we'll be in touch within one working day to arrange a convenient time.