Privacy policy

This privacy policy explains how Brockhurst Property Ltd collects, uses and protects your personal data in accordance with UK GDPR and the Data Protection Act 2018.

Brockhurst Property Ltd is registered with the Information Commissioner's Office (ICO) under registration number ZA008599.

Information we collect

We collect and process personal data that you provide to us, including when you:

  • Submit an enquiry through our contact form
  • Contact us by phone, email or post
  • Instruct us to let or manage a property
  • Apply to rent a property we manage
  • Are a leaseholder, resident or director in a block we manage

How we use your data

We use your personal data to:

  • Respond to your enquiries
  • Provide our lettings and block management services
  • Meet our legal and regulatory obligations
  • Maintain accurate records of our dealings with you

Contact form and email enquiries

When you submit an enquiry through our website, we collect your name, contact details, enquiry type and message so that we can respond. We will never sell your data to third parties. We may use a third-party email service provider to deliver enquiry emails securely.

Your rights

You have rights over your personal data, including the right to access, correct or request deletion of your information in certain circumstances. To exercise these rights, please contact us using the details on our contact page.

How to contact us

If you have any questions about this privacy policy or how we handle your data, please contact us using the details on our contact page. You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you are unhappy with how we have handled your data.